Privacy Policy

Shohna24 For Information Technology Network Services L.L.C S.O.C (شحنة24 لخدمات شبكات تقنية المعلومات ذ.م.م ش.ش.و) is an electronic platform that lets customers compare shipping options and book services offered by the carriers available on the platform.

We are not a carrier and we do not perform shipping services ourselves.

We may collect identity and contact details, such as your name, phone number, and email address.

We may collect shipment details, such as sender and recipient addresses, parcel weight and dimensions, and shipment contents when required.

We may collect account and payment details needed to complete a booking and manage a wallet. We do not store full card details when payment is handled by an external provider.

We use your data to compare shipping options, create bookings, communicate about orders, provide support, and improve the platform.

We do not sell your data for money.

We share your data only as needed to provide the service, for example with the selected shipping company, service providers, and competent authorities when required, in accordance with this privacy policy and applicable laws.

We keep data for as long as needed to provide the service and meet legal obligations.

We apply reasonable technical and organizational measures to protect data from unauthorized access or use.

You may request access to, correction of, or deletion of your data, to the extent permitted by applicable laws and shipment-fulfillment requirements.

For privacy questions, contact customer service at +971 55 586 6476 or support@shohna24.com.